Overview Sale Sites Like Ebay
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a leaf above their emblem and green background instantly made me feel calm. Well played, JivoChat! Sale Sites Like Ebay
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and speak with customers visiting your site, Facebook, Telegram, and Viber — all of that in real time. To start a journey on this live chat tool, all I have to do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are still left. Here’s a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There is the Inbox part, accessible from the program’s sidebar — there land all the incoming requests from your customers. Then, we have a segment invisibly, where you can view your current discussions. It looks like this:
When conversing with your Clients you can quickly check their data this handy little feature is placed on the correct and it’s invaluable when targeting your clients’ needs. What is more, below we’ve site visitors section, informing us about each the folks on our website.
Speaking of traffic on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user writers to you until he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, fast answer or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to five agents. It provides customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
The other plan is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that’s missing is that it is not very scalable. You have only two plans: one is very basic and another one might not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Sale Sites Like Ebay
A nice addition that they Offer is that which they call a Callback feature. What it really does is that visitors can leave you their amount and you can call them back at your earliest convenience. On their site they are stating:”Chat is suitable for delicately accompanying customers on the website, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You may easily get back in touch with your potential leads later.
JivoChats is integrated With Facebook Messenger, which means the client can receive your responds right for their Facebook. When it comes to you as an agent, Jivo won’t make you change between the programs to reply. All messages out of social networks appear directly in the JivoChat desktop or cellular app.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your customers are spending a lot of time browsing through your store on mobile, they will definitely find it rather convenient.
In case that is not sufficient, They’re throwing an API for programmers, which is the whole documentation developers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the industry just for 4 years — and this matter takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which track the level of your customer services.
In terms of the Plan, The entire website looks very nice and that I can even say that UX does not lack in that section. There’s one thing that confused me when I had been on the primary site , I clicked on the chat window three times, until I realized I need to click exactly on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that whenever I wanted something, there was always somebody on chat!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who are looking for a standard live chat solution, it truly will come for a reasonable price.
But do not take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they are really good in what they offer, and I believe They will be scaling and providing different programs with a larger range of attributes To satisfy their future clients. Sale Sites Like Ebay