Summary Sample Ecommerce Website Templates
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s linked to character, a leaf above their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Sample Ecommerce Website Templates
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your site, Facebook, Telegram, and Viber — all that in actual time. To start a journey with this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective clients like best: discounts!
What I liked about the Signing up process is I could see just how many steps are still left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There’s the Inbox part, available in the program’s sidebar — there land each of the incoming requests from the customers. Then, we have a section Chats, where you can view your existing discussions. It looks like this:
When chatting with your Customers you can quickly check their data this handy little attribute is placed on the correct and it is useful when targeting your customers’ needs. What’s more, below we have site visitors department, informing us about all of the people on our website.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out what a user authors to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, fast answer or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the one thing that’s missing is that it’s not very scalable. You have only two plans: one is quite basic and the other one might be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. Sample Ecommerce Website Templates
A Wonderful addition that they Provide is what they call a Callback feature. What it really does is that people can leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they’re saying:”Chat is convenient for delicately accompanying customers on the site, and immediate callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You may easily get back in touch with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, which means the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to switch between the apps to reply. All messages out of social networks look right in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time searching through your shop on mobile, they will surely find it rather convenient.
If that is not enough, They are throwing an API for developers, which is the entire documentation developers can utilize if they want to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the industry just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps evolving and, more importantly, their growth is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports that monitor the level of your customer services.
In terms of the design, The whole website looks very nice and I may even say that UX doesn’t lack in that section. There is 1 thing that confused me when I had been on the main websiteI clicked on the conversation window three times, before I understood that I want to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that if I needed something, there was always somebody on chat!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who’re searching for a standard live chat solution, it truly does come for a reasonable price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I think that they are really good in what they provide, and I believe They will be scaling and providing other programs using a wider range of attributes To meet their future clients. Sample Ecommerce Website Templates