Overview Script Jivochat
Let’s start with JivoChat’s home page. As a major fan of green and that’s linked to nature, a foliage over their emblem and green background instantly made me feel calm. Well playedJivoChat! Script Jivochat
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your site, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I enjoyed about the Signing up procedure is that I could see how many measures are nonetheless left. Following is a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There is the Inbox section, accessible in the program’s sidebar — there land each of the incoming requests from your clients. Then, we have a section Chats, where you can view your current conversations. It looks like this:
When chatting with your Customers you can immediately check their information — this convenient little feature is put on the right and it’s invaluable when targeting your customers’ needs. What’s more, below we’ve website visitors department, telling us about all the people on our website.
Speaking of traffic Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they want to chat, fast reply or dismiss (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it includes up to five agents. It offers customizable chat in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the one thing that’s missing is that it’s not very scalable. You have only two strategies: one is quite basic and another one may not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. Script Jivochat
A Wonderful addition that they Offer is that which they call a Callback attribute. What it does is that visitors could leave you their amount and you can call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for accompanying clients on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on chat. You can easily get back in contact with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the customer can receive your responds right to their Facebook. In regards to you as a broker, Jivo will not make you switch between the programs to answer. All messages from social networks look directly in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
If that’s not sufficient, They’re throwing an API for programmers, which is the whole documentation developers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the market just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their clients even more satisfied, they also supply reports that monitor the level of your customer services.
In terms of the design, The entire site looks very nice and I may even say that UX does not lack in that department. There’s 1 thing that confused me though: when I had been on the primary website, I clicked on the conversation window three times, before I realized I want to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that whenever I wanted something, there was always someone on chat!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who are looking for a basic live chat option, it truly does come for a reasonable price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I think that they are really good in what they offer, and I think They will be scaling and supplying different plans with a wider selection of attributes To meet their future customers. Script Jivochat