Overview Sell Blogger Templates
Let’s start with JivoChat’s home page. As a big fan of green and that’s linked to character, a foliage over their emblem and green background immediately made me feel calm. Well playedJivoChat! Sell Blogger Templates
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to customers visiting your site, Facebook, Telegram, and Viber — most of that in real time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential clients like best: discounts!
What I liked about the Signing up process is that I could see just how many measures are nonetheless left. Following is a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s quite neat. There is the Inbox part, available from the app’s sidebar — there territory all the incoming requests from the customers. Then, we have a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Customers you can quickly check their data this handy little feature is put on the correct and it’s invaluable when targeting your clients’ needs. What is more, below we have website visitors department, informing us about all the people on our website.
Speaking of traffic Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It allows you to see what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they wish to chat, quick answer or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, different programs (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You’ve just two strategies: one is very basic and another one may not be enough if you’re working with enterprises businesses. But, as always, it all depends on your needs. Sell Blogger Templates
A Wonderful addition that they Offer is what they call a Callback feature. What it does is that people can leave you their amount and you can call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for accompanying customers on the site, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online discussion. You can easily get back in contact with your possible leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the customer can receive your responds right to their Facebook. In regards to you as an agent, Jivo will not make you switch between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop or mobile app.
Another of their Additions is your Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your customers are spending a great deal of time searching through your store on cellular, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for programmers, that’s the entire documentation developers can utilize if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the industry only for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their clients even more satisfied, they also offer reports which monitor the level of your customer service.
In terms of the Plan, The whole site looks really nice and I can also say that UX doesn’t lack in that department. There’s 1 thing which confused me when I had been on the main website, I clicked on the chat window three times, until I realized that I want to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that if I wanted something, there was always somebody on chat!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who are looking for a standard live chat solution, it actually does come for a reasonable price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it’ll be just perfect For you? I think that they are really good in what they provide, and I think They will be scaling and providing other programs with a larger range of features To meet their future customers. Sell Blogger Templates