Summary Sell Products For Free
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s linked to nature, a foliage over their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! Sell Products For Free
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey with this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: discounts!
What I enjoyed about the Signing up process is that I could see how many measures are nonetheless left. Following is a fast preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There’s the Inbox part, accessible from the program’s sidebar — there land all the incoming requests from your customers. Then, we have a section Chats, where you can view your existing discussions. It looks like this:
When chatting with your Customers you can quickly check their information — this convenient little attribute is placed on the right and it’s useful when targeting your customers’ needs. What’s more, below we have website visitors department, telling us about each the folks on our website.
Speaking of traffic on Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user authors to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, an agent get the small pop up on the right underside, asking if they wish to chat, fast answer or dismiss (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is forever free and it includes up to 5 agents. It provides customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that’s missing is that it is not very scalable. You have just two strategies: one is very basic and the other one may be insufficient if you are working with enterprises businesses. But, as always, it all depends on your needs. Sell Products For Free
A nice addition that they Provide is that which they call a Callback attribute. What it does is that visitors can leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is suitable for accompanying customers on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right to their Facebook. When it comes to you as a broker, Jivo will not make you change between the apps to answer. All messages from social networks look directly in the JivoChat desktop or cellular program.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a lot of time searching through your shop on mobile, they will surely find it very convenient.
If that’s not enough, They’re throwing an API for developers, which is the whole documentation programmers can use if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations however but they have been on the industry only for 4 years — and this matter takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also offer reports which track the quality of your customer service.
In terms of the Plan, The entire site looks really nice and that I can even say that UX does not lack in that section. There’s one thing which confused me though: when I had been on the main website, I clicked on the chat window three times, until I realized that I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I needed something, there was always someone on discussion!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its job. For companies who are searching for a basic live chat option, it truly will come for a fair price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it is going to be just perfect For you? I believe that they are Excellent in what they offer, and I believe They will be scaling and providing other programs using a wider selection of attributes To satisfy their future customers. Sell Products For Free