Summary Sell Website Templates Online
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s linked to character, a foliage over their emblem and green backdrop immediately made me feel calm. Well played, JivoChat! Sell Website Templates Online
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To begin a journey with this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many steps are still left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is very neat. There’s the Inbox part, accessible in the program’s sidebar — there territory all of the incoming requests from your clients. Then, we have a section Chats, where you are able to view your existing conversations. It looks like this:
When conversing with your Customers you can quickly check their data this convenient little attribute is put on the right and it’s invaluable when targeting your customers’ needs. What is more, below we’ve website visitors section, informing us about each the folks on our site.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out exactly what a user writers to you until he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they wish to chat, fast reply or ignore (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it includes up to five agents. It provides customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client service.
The other plan is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that’s missing is that it’s not very scalable. You’ve only two plans: one is quite basic and the other one might not be enough if you’re working with enterprises businesses. But, as always, it all depends on what you require. Sell Website Templates Online
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that people could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they are saying:”Chat is suitable for accompanying clients on the site, and instant callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available on chat. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can receive your responds right to their Facebook. When it comes to you as an agent, Jivo will not make you change between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your customers are spending a lot of time browsing through your shop on cellular, they will definitely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, that’s the whole documentation programmers can utilize if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the industry only for 4 years — and this matter takes time and resources.
They provide basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their growth is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more fulfilled, they also supply reports which monitor the level of your customer services.
Concerning the Plan, The entire site looks really nice and that I may also say that UX doesn’t lack in that department. There’s one thing which confused me though: when I had been on the main websiteI clicked on the conversation window three times, until I understood I need to click exactly on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re looking for a basic live chat solution, it truly does come for a fair price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they are really good in what they offer, and I think They will be scaling and providing different programs using a larger range of attributes To satisfy their future clients. Sell Website Templates Online