Summary Selling Platforms Other Than Ebay
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Selling Platforms Other Than Ebay
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what potential clients like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are nonetheless left. Following is a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s very neat. There’s the Inbox part, available in the program’s sidebar — there land each of the incoming requests from your clients. Then, we’ve got a segment invisibly, where you can see your existing conversations. It looks like this:
When conversing with your Clients you can immediately check their data — this handy little attribute is placed on the correct and it’s useful when targeting your clients’ needs. What’s more, below we have website visitors section, informing us about all the people on our site.
Speaking of visitors on Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to see what a user authors to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they wish to chat, fast answer or ignore (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It provides customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7client service.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that’s missing is that it is not very scalable. You have only two strategies: one is very basic and another one might not be enough if you are working with enterprises businesses. But, as always, it all depends on what you require. Selling Platforms Other Than Ebay
A Wonderful addition that they Provide is that which they call a Callback attribute. What it really does is that people can leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for delicately accompanying customers on the site, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You may easily get back in touch with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as an agent, Jivo will not force you to change between the programs to answer. All messages from social networks look right in the JivoChat desktop or cellular program.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native apps. If your customers are spending a great deal of time searching through your shop on cellular, they will surely find it very convenient.
In case that is not sufficient, They are throwing an API for programmers, that’s the whole documentation developers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also offer reports which monitor the quality of your customer services.
Concerning the design, The whole website looks very nice and I may also say that UX does not lack in that department. There’s 1 thing which confused me when I was on the primary site , I clicked on the chat window three times, before I understood that I want to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that if I needed something, there was always somebody on chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who’re looking for a standard live chat solution, it actually will come for a fair price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I think that they’re really good in what they offer, and I think They’ll be scaling and providing other programs using a wider selection of features To meet their future clients. Selling Platforms Other Than Ebay