Summary Selling Websites Like Ebay
Let’s Begin with JivoChat’s home page. As a major fan of green and that’s connected to nature, a leaf above their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! Selling Websites Like Ebay
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To start a journey with this live chat instrument, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many measures are still left. Following is a quick preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is very neat. There’s the Inbox section, available from the app’s sidebar — there territory each of the incoming requests from your clients. Then, we’ve got a segment invisibly, where you can view your existing discussions. It looks like this:
When conversing with your Clients you can quickly check their data this convenient little feature is placed on the right and it’s useful when targeting your clients’ needs. What is more, below we’ve site visitors section, telling us about all the people on our site.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, an agent get the little pop up on the right underside, asking if they wish to chat, quick answer or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to 5 agents. It offers customizable conversation in 20 languages, different programs (including desktop and mobile) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the only thing that’s missing is that it is not very scalable. You’ve just two plans: one is very basic and the other one may not be enough if you’re working with enterprises businesses. But, as always, it all depends on your needs. Selling Websites Like Ebay
A Wonderful addition that they Offer is that which they call a Callback feature. What it really does is that people could leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are saying:”Chat is suitable for delicately accompanying customers on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in touch with your possible leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can get your responds right for their Facebook. In regards to you as an agent, Jivo won’t make you change between the programs to answer. All messages out of social networks look directly in the JivoChat desktop and/or cellular app.
Another of the Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your clients are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
In case that’s not enough, They’re throwing an API for programmers, which is the whole documentation programmers can utilize if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the industry just for 4 years — and this thing takes resources and time.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also supply reports which track the quality of your customer service.
In terms of the Plan, The whole site looks really nice and that I can also say that UX doesn’t lack in that department. There is one thing that confused me though: when I had been on the main website, I clicked on the conversation window three times, before I understood I need to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that whenever I needed something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who’re searching for a standard live chat option, it actually does come for a reasonable price.
But do not take (only) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I believe that they are Excellent in what they offer, and I think They will be scaling and providing other plans using a larger range of features To meet their future clients. Selling Websites Like Ebay