Introduction Sites For Downloading Applications
Let’s start with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Sites For Downloading Applications
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To start a journey on this live chat instrument, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is that I could see just how many measures are nonetheless left. Here’s a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s quite neat. There’s the Inbox part, accessible from the app’s sidebar — there territory all the incoming requests from your clients. Then, we’ve got a segment invisibly, where you are able to view your existing conversations. It looks like this:
When conversing with your Customers you can immediately check their information — this convenient little attribute is placed on the correct and it is invaluable when targeting your customers’ needs. What’s more, below we have site visitors section, telling us about each the folks on our website.
Speaking of visitors Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It permits you to see what a user writers to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they wish to chat, fast answer or ignore (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it includes up to five agents. It offers customizable chat in 20 languages, different apps (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it is not very scalable. You have only two strategies: one is very basic and the other one might not be enough if you are working with enterprises businesses. However, as always, it all depends on what you require. Sites For Downloading Applications
A Wonderful addition that they Offer is what they call a Callback attribute. What it does is that people could leave you their amount and you can call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You can easily get back in touch with your potential leads afterwards.
JivoChats is integrated Using Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as a broker, Jivo won’t force you to change between the apps to answer. All messages out of social networks look right in the JivoChat desktop or mobile program.
Another of their Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will surely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, that’s the entire documentation programmers can use if they want to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the industry only for 4 years — and this thing takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more fulfilled, they also offer reports that track the quality of your customer service.
In terms of the design, The whole website looks really nice and that I may even say that UX doesn’t lack in that department. There is 1 thing that confused me when I was on the main website, I clicked on the chat window three days, before I realized I need to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The excellent news is that if I needed something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are searching for a standard live chat option, it truly does come for a reasonable price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I think that they are really good in what they provide, and I think They will be scaling and providing different plans using a wider selection of attributes To satisfy their future customers. Sites For Downloading Applications