Introduction Slack Affiliate Program
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their logo and green background instantly made me feel calm. Well playedJivoChat! Slack Affiliate Program
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To start a journey on this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what potential clients like best: reductions!
What I enjoyed about the Signing up process is I could see how many measures are nonetheless left. Following is a fast preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it is very neat. There’s the Inbox part, available in the program’s sidebar — there land each of the incoming requests from the customers. Then, we’ve got a segment invisibly, where you can view your existing discussions. It looks like this:
When conversing with your Clients you can immediately check their data — this convenient little feature is placed on the correct and it is useful when targeting your customers’ needs. What is more, below we’ve site visitors section, informing us about each the people on our website.
Speaking of visitors on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to see what a user writers to you before he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors compose a message, a broker get the little pop up on the right bottom, asking if they wish to chat, fast reply or ignore (which, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It offers customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You have only two strategies: one is very basic and the other one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Slack Affiliate Program
A Wonderful addition that they Offer is what they call a Callback attribute. What it really does is that people could leave you their number and you’ll be able to call them back at your first convenience. On their website they’re stating:”Chat is suitable for accompanying clients on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available on discussion. You may easily get back in contact with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the client can get your responds right for their Facebook. In regards to you as a broker, Jivo will not force you to change between the apps to reply. All messages out of social networks look directly in the JivoChat desktop and/or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your customers are spending a lot of time browsing through your shop on mobile, they will surely find it very convenient.
If that’s not sufficient, They’re throwing an API for developers, that’s the entire documentation programmers can utilize if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the market only for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also supply reports which track the level of your customer services.
In terms of the design, The whole website looks very nice and I may even say that UX doesn’t lack in that department. There is 1 thing which confused me though: when I was on the primary website, I clicked on the chat window three days, before I realized I need to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that whenever I needed something, there was always somebody on discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re searching for a standard live chat option, it truly will come for a fair price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they are Excellent in what they offer, and I believe They’ll be scaling and supplying other plans with a larger selection of attributes To satisfy their future clients. Slack Affiliate Program