Overview Tchatche Login
Let’s start with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their logo and green background immediately made me feel calm. Well playedJivoChat! Tchatche Login
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up procedure is that I could see how many measures are still left. Here’s a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox section, available in the program’s sidebar — there territory each of the incoming requests from the customers. Then, we’ve got a section Chats, where you can see your current conversations. It looks like this:
When chatting with your Customers you can immediately check their information this convenient little attribute is put on the right and it is invaluable when targeting your clients’ needs. What’s more, below we’ve site visitors department, telling us about each of the folks on our site.
Speaking of visitors Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It permits you to see exactly what a user writers to you before he or she sends it. It creates responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, an agent get the little pop up on the right bottom, asking if they want to chat, quick reply or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it includes up to 5 agents. It provides customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that is missing is that it’s not very scalable. You have only two plans: one is quite basic and another one might not be enough if you’re working with partnerships businesses. However, as always, it all depends on your needs. Tchatche Login
A nice addition that they Provide is what they call a Callback feature. What it does is that people can leave you their amount and you can call them back at your earliest convenience. On their site they’re stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the customer can receive your responds right to their Facebook. In regards to you as a broker, Jivo will not force you to change between the programs to reply. All messages out of social networks appear right in the JivoChat desktop and/or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on mobile, they will definitely find it very convenient.
If that is not sufficient, They are throwing an API for developers, which is the entire documentation developers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the industry just for 4 years — and this matter takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more satisfied, they also offer reports that monitor the quality of your customer services.
In terms of the design, The whole website looks very nice and that I may even say that UX does not lack in that department. There’s 1 thing that confused me when I was on the primary website, I clicked on the chat window three times, until I understood that I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that if I needed something, there was always somebody online chat!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who are looking for a standard live chat option, it truly does come for a fair price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it’ll be just perfect For you? I think that they are Excellent in what they offer, and I believe They’ll be scaling and providing other plans with a larger selection of attributes To meet their future clients. Tchatche Login