Summary To Advertise For
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s linked to character, a foliage over their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! To Advertise For
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey with this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is I could see just how many steps are still left. Here’s a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it’s very neat. There’s the Inbox part, available from the program’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Clients you can immediately check their information — this handy little feature is put on the right and it’s useful when targeting your clients’ needs. What’s more, below we have site visitors department, informing us about each the folks on our site.
Speaking of traffic on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out exactly what a user writers to you before he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, an agent get the small pop up on the perfect underside, asking if they wish to chat, quick answer or ignore (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to five agents. It provides customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7client service.
Another strategy is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that’s missing is that it is not very scalable. You have only two plans: one is very basic and the other one may be insufficient if you’re working with enterprises businesses. But, as always, it all depends on what you require. To Advertise For
A Wonderful addition that they Provide is what they call a Callback feature. What it does is that people could leave you their number and you can call them back at your earliest convenience. On their site they’re saying:”Chat is convenient for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available on discussion. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you switch between the programs to reply. All messages from social networks look right in the JivoChat desktop and/or mobile app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on mobile, they will definitely find it rather convenient.
If that is not enough, They are throwing an API for programmers, that’s the whole documentation programmers can use if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the industry just for 4 years — and this thing takes time and resources.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports that track the quality of your customer service.
In terms of the design, The whole website looks very nice and I may even say that UX doesn’t lack in that section. There is one thing which confused me though: when I was on the primary site I clicked on the chat window three times, until I realized I want to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that if I needed something, there was always someone on chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who are searching for a standard live chat solution, it actually does come for a reasonable price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it is going to be just perfect For you? I think that they’re Excellent in what they offer, and I believe They will be scaling and providing other programs with a larger range of features To satisfy their future clients. To Advertise For