Summary Viber App Customer Service Number
Let Us start with JivoChat’s home page. As a big fan of green and that’s linked to nature, a foliage over their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Viber App Customer Service Number
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see how many measures are nonetheless left. Here’s a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There’s the Inbox section, accessible in the app’s sidebar — there land each the incoming requests from your clients. Then, we have a section Chats, where you can view your existing discussions. It looks like this:
When conversing with your Clients you can quickly check their data — this handy little attribute is placed on the right and it is useful when targeting your customers’ needs. What’s more, below we have site visitors section, informing us about all of the people on our website.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to find out exactly what a user authors to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they want to chat, quick reply or ignore (which, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the one thing that is missing is that it is not very scalable. You have only two strategies: one is very basic and the other one may not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Viber App Customer Service Number
A nice addition that they Provide is that which they call a Callback attribute. What it does is that visitors can leave you their number and you can call them back at your first convenience. On their site they are saying:”Chat is suitable for accompanying customers on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available on chat. You can easily get back in contact with your potential leads later.
JivoChats is integrated With Facebook Messenger, which means the client can get your responds right for their Facebook. In regards to you as a broker, Jivo won’t force you to change between the programs to reply. All messages from social networks look directly in the JivoChat desktop or cellular program.
Another of the Additions is the Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your clients are spending a lot of time searching through your store on mobile, they will definitely find it very convenient.
If that’s not sufficient, They are throwing an API for programmers, that’s the whole documentation developers can use if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the industry just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also supply reports that monitor the quality of your customer service.
Concerning the Plan, The entire website looks very nice and that I may also say that UX does not lack in that section. There is 1 thing which confused me though: when I was on the primary site I clicked on the chat window three times, until I realized I want to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that whenever I wanted something, there was always someone on discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who are looking for a standard live chat option, it truly will come for a reasonable price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I believe They will be scaling and providing different plans using a larger range of features To satisfy their future customers. Viber App Customer Service Number