Summary Viber Cannot Connect
Let’s start with JivoChat’s home page. As a big fan of green and that’s linked to nature, a leaf above their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! Viber Cannot Connect
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — all that in actual time. To start a journey with this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective clients like best: discounts!
What I enjoyed about the Signing up process is I could see just how many measures are still left. Following is a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox part, available from the program’s sidebar — there land each the incoming requests from the clients. Then, we’ve got a segment invisibly, where you are able to view your current discussions. It looks like this:
When conversing with your Clients you can quickly check their data this convenient little feature is put on the correct and it’s invaluable when targeting your clients’ needs. What is more, below we have site visitors department, telling us about all the people on our site.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user writers to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the right underside, asking if they wish to chat, fast answer or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to five agents. It offers customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the only thing that is missing is that it is not very scalable. You have only two plans: one is very basic and the other one might be insufficient if you’re working with partnerships businesses. But, as always, it all depends on your needs. Viber Cannot Connect
A Wonderful addition that they Offer is what they call a Callback feature. What it does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re stating:”Chat is suitable for accompanying clients on the site, and immediate callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on discussion. You can easily get back in contact with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, which means the client can get your responds right for their Facebook. When it comes to you as an agent, Jivo will not make you change between the programs to reply. All messages out of social networks appear directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your clients are spending a great deal of time browsing through your store on mobile, they will surely find it rather convenient.
In case that’s not enough, They are throwing an API for programmers, which is the entire documentation programmers can utilize if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the market only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also supply reports that track the quality of your customer service.
Concerning the Plan, The entire website looks very nice and that I can even say that UX doesn’t lack in that section. There’s one thing which confused me when I had been on the main websiteI clicked on the chat window three days, until I understood I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that if I needed something, there was always somebody on discussion!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its own job. For businesses who’re looking for a standard live chat solution, it truly will come for a reasonable price.
But do not take (only) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I think that they’re Excellent in what they provide, and I think They will be scaling and supplying different programs using a wider range of features To meet their future clients. Viber Cannot Connect