Introduction Viber Change Language
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s linked to nature, a leaf above their logo and green background instantly made me feel calm. Well played, JivoChat! Viber Change Language
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential clients like best: discounts!
What I liked about the Signing up procedure is that I could see just how many steps are still left. Here’s a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it is quite neat. There is the Inbox section, accessible in the app’s sidebar — there land all the incoming requests from your clients. Then, we have a segment invisibly, where you are able to view your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their data this handy little feature is placed on the right and it is invaluable when targeting your clients’ needs. What’s more, below we’ve site visitors department, telling us about all of the people on our site.
Speaking of visitors Your website — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to find out what a user authors to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they want to chat, fast reply or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is forever free and it includes up to 5 agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent a month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You have only two plans: one is very basic and another one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Viber Change Language
A Wonderful addition that they Offer is what they call a Callback attribute. What it really does is that people can leave you their number and you’ll be able to call them back at your earliest convenience. On their website they’re stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online discussion. You can easily get back in touch with your potential leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you change between the programs to answer. All messages from social networks look directly in the JivoChat desktop or cellular program.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for developers, which is the entire documentation developers can utilize if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the industry just for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports which track the level of your customer service.
In terms of the Plan, The whole website looks really nice and that I may even say that UX does not lack in that section. There’s one thing that confused me though: when I had been on the main website, I clicked on the conversation window three times, until I realized that I need to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The excellent news is that whenever I wanted something, there was always someone on chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are looking for a basic live chat solution, it actually will come for a reasonable price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I think that they are Excellent in what they provide, and I believe They will be scaling and supplying different plans using a larger range of attributes To meet their future clients. Viber Change Language