Summary Viber Com Sign Up
Let Us start with JivoChat’s home page. As a big fan of green and that’s connected to nature, a leaf above their emblem and green backdrop immediately made me feel calm. Well played, JivoChat! Viber Com Sign Up
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To start a journey with this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective clients like best: discounts!
What I enjoyed about the Signing up process is I could see just how many measures are still left. Following is a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is quite neat. There’s the Inbox section, accessible in the program’s sidebar — there land each of the incoming requests from the customers. Then, we have a segment invisibly, where you are able to view your existing conversations. It looks like this:
When chatting with your Customers you can quickly check their information this convenient little feature is placed on the correct and it’s useful when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about each the folks on our website.
Speaking of visitors Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user authors to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the small pop up on the right bottom, asking if they want to chat, quick reply or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various programs (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent a month if billed annually. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the one thing that is missing is that it is not very scalable. You’ve only two strategies: one is very basic and another one might be insufficient if you’re working with partnerships businesses. But, as always, it all depends on your needs. Viber Com Sign Up
A nice addition that they Offer is what they call a Callback attribute. What it does is that people can leave you their number and you can call them back at your first convenience. On their site they are saying:”Chat is convenient for delicately accompanying clients on the site, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online discussion. You can easily get back in contact with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the customer can get your responds right for their Facebook. In regards to you as a broker, Jivo will not make you change between the apps to answer. All messages out of social networks appear right in the JivoChat desktop and/or mobile app.
Another of the Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time browsing through your shop on mobile, they will definitely find it very convenient.
If that’s not enough, They are throwing an API for developers, that’s the whole documentation developers can utilize if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the industry just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also offer reports that monitor the level of your customer services.
In terms of the Plan, The entire site looks really nice and I can even say that UX doesn’t lack in that department. There is 1 thing which confused me when I had been on the main site , I clicked on the conversation window three days, until I understood that I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that if I wanted something, there was always somebody on chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its job. For companies who’re searching for a basic live chat option, it truly does come for a fair price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I think that they’re really good in what they offer, and I think They will be scaling and supplying other plans using a wider range of attributes To satisfy their future customers. Viber Com Sign Up