Summary Viber Desktop Without Mobile
Let’s start with JivoChat’s home page. As a major fan of green and that’s connected to nature, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! Viber Desktop Without Mobile
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To start a journey with this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: discounts!
What I liked about the Signing up process is that I could see how many steps are nonetheless left. Here’s a quick preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox part, accessible from the app’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to view your current conversations. It looks like this:
When conversing with your Clients you can quickly check their data this handy little attribute is placed on the right and it’s invaluable when targeting your clients’ needs. What is more, below we have site visitors department, informing us about all of the folks on our website.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user writers to you until he or she sends it. It makes responding to your customers’ queries much faster.
Also, when a Visitors write a message, an agent get the little pop up on the perfect underside, asking if they want to chat, fast answer or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to 5 agents. It provides customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it’s not very scalable. You’ve just two strategies: one is quite basic and another one may be insufficient if you’re working with partnerships businesses. However, as always, it all depends on what you require. Viber Desktop Without Mobile
A Wonderful addition that they Provide is what they call a Callback attribute. What it does is that people can leave you their amount and you can call them back at your earliest convenience. On their website they’re saying:”Chat is convenient for delicately accompanying customers on the site, and immediate callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online discussion. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the client can get your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to switch between the programs to reply. All messages from social networks appear right in the JivoChat desktop and/or cellular app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your clients are spending a great deal of time browsing through your store on cellular, they will definitely find it very convenient.
In case that is not sufficient, They’re throwing an API for developers, which is the whole documentation programmers can utilize if they would like to integrate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the market only for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, more importantly, their growth is dictated by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which monitor the quality of your customer services.
Concerning the Plan, The entire website looks very nice and I can also say that UX does not lack in that section. There is 1 thing which confused me though: when I was on the main websiteI clicked on the chat window three days, until I understood that I need to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always someone online chat!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its job. For companies who’re searching for a basic live chat option, it actually does come for a reasonable price.
But do not take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I think They will be scaling and supplying different programs using a wider selection of features To satisfy their future customers. Viber Desktop Without Mobile