Introduction Viber Developer Api
Let Us start with JivoChat’s home page. As a big fan of green and that’s connected to character, a foliage over their logo and green background immediately made me feel calm. Well played, JivoChat! Viber Developer Api
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential customers like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There’s the Inbox section, available in the app’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a segment invisibly, where you can view your existing conversations. It looks like this:
When conversing with your Customers you can quickly check their information — this convenient little attribute is placed on the correct and it is useful when targeting your customers’ needs. What’s more, below we have site visitors department, informing us about all the people on our site.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to see what a user authors to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, fast answer or dismiss (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It offers customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7client service.
Another strategy is a Professional Version: for $10/agent a month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the one thing that is missing is that it is not very scalable. You’ve only two plans: one is quite basic and another one might be insufficient if you are working with partnerships businesses. However, as always, it all depends on your needs. Viber Developer Api
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that people can leave you their number and you can call them back at your earliest convenience. On their site they are saying:”Chat is convenient for accompanying clients on the site, and instant callbacks are ideal for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in touch with your possible leads later.
JivoChats is incorporated With Facebook Messenger, so the customer can receive your responds right for their Facebook. When it comes to you as a broker, Jivo will not force you to switch between the apps to reply. All messages from social networks look right in the JivoChat desktop or mobile app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
If that’s not enough, They are throwing an API for developers, which is the entire documentation programmers can use if they want to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the industry only for 4 years — and this matter takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also offer reports which monitor the quality of your customer service.
In terms of the design, The whole site looks very nice and I can even say that UX does not lack in that department. There’s 1 thing which confused me though: when I had been on the primary site I clicked on the conversation window three days, before I realized that I need to click exactly on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that whenever I wanted something, there was always somebody on chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who’re searching for a standard live chat option, it truly will come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they’re really good in what they offer, and I believe They will be scaling and supplying different programs with a larger selection of features To satisfy their future clients. Viber Developer Api