Summary Viber Download For Mobile
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a foliage over their logo and green background immediately made me feel calm. Well played, JivoChat! Viber Download For Mobile
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — most of that in real time. To start a journey with this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective customers like best: reductions!
What I liked about the Signing up process is I could see how many steps are nonetheless left. Following is a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There’s the Inbox section, available in the app’s sidebar — there territory all the incoming requests from your clients. Then, we have a section Chats, where you are able to view your existing conversations. It looks like this:
When conversing with your Customers you can quickly check their information this convenient little feature is put on the right and it is invaluable when targeting your clients’ needs. What is more, below we’ve site visitors department, telling us about each of the folks on our site.
Speaking of traffic on Your site — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user authors to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors write a message, an agent get the small pop up on the perfect underside, asking if they wish to chat, quick reply or dismiss (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It provides customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You’ve only two plans: one is very basic and the other one might not be enough if you’re working with partnerships businesses. But, as always, it all depends on what you require. Viber Download For Mobile
A Wonderful addition that they Provide is that which they call a Callback feature. What it does is that people can leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is suitable for delicately accompanying customers on the site, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo will not make you change between the apps to answer. All messages out of social networks appear right in the JivoChat desktop or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your clients are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
If that’s not sufficient, They’re throwing an API for programmers, which is the whole documentation programmers can utilize if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the market just for 4 years — and this thing takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also offer reports that monitor the level of your customer service.
In terms of the design, The whole site looks really nice and I may even say that UX does not lack in that department. There is one thing that confused me though: when I was on the primary websiteI clicked on the conversation window three times, until I realized that I need to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The excellent news is that whenever I wanted something, there was always someone on discussion!
The verdict of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who are looking for a basic live chat option, it actually does come for a fair price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they offer, and I think They’ll be scaling and providing other plans using a wider selection of attributes To satisfy their future customers. Viber Download For Mobile