Summary Viber Login Page
Let’s start with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a foliage over their logo and green background instantly made me feel calm. Well played, JivoChat! Viber Login Page
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — most of that in actual time. To start a journey with this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up process is that I could see how many measures are still left. Here’s a quick preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is very neat. There’s the Inbox section, available in the program’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a segment invisibly, where you are able to see your current conversations. It looks like this:
When chatting with your Clients you can immediately check their information this convenient little attribute is placed on the right and it is invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors section, informing us about all the people on our website.
Speaking of traffic Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out what a user authors to you until he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they want to chat, quick answer or dismiss (which, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to 5 agents. It provides customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the one thing that’s missing is that it is not very scalable. You have just two strategies: one is quite basic and another one may not be enough if you’re working with partnerships businesses. However, as always, it all depends on what you require. Viber Login Page
A Wonderful addition that they Provide is what they call a Callback attribute. What it does is that people can leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is suitable for accompanying clients on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available on chat. You may easily get back in contact with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to change between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop or cellular program.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your customers are spending a lot of time searching through your store on mobile, they will definitely find it rather convenient.
In case that is not enough, They are throwing an API for developers, that’s the whole documentation developers can utilize if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the market only for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which track the quality of your customer services.
In terms of the Plan, The whole site looks really nice and that I can even say that UX doesn’t lack in that department. There is 1 thing that confused me though: when I was on the main site I clicked on the chat window three times, before I realized that I need to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that whenever I needed something, there was always somebody online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For companies who’re searching for a basic live chat option, it truly will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I think that they are really good in what they offer, and I believe They’ll be scaling and supplying different plans using a wider range of features To satisfy their future clients. Viber Login Page