Summary Viber Pa Chaturi Jivochat
Let Us start with JivoChat’s home page. As a major fan of green and that’s linked to nature, a foliage over their logo and green background immediately made me feel calm. Well played, JivoChat! Viber Pa Chaturi Jivochat
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To begin a journey with this live chat instrument, all I must do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many steps are nonetheless left. Following is a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox part, accessible in the app’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a segment invisibly, where you are able to view your current discussions. It looks like this:
When conversing with your Customers you can quickly check their data — this convenient little feature is placed on the right and it is invaluable when targeting your clients’ needs. What’s more, below we have website visitors department, informing us about all of the people on our website.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to see what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the right bottom, asking if they want to chat, quick answer or ignore (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to five agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the one thing that’s missing is that it is not very scalable. You’ve only two strategies: one is very basic and the other one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Viber Pa Chaturi Jivochat
A nice addition that they Offer is that which they call a Callback feature. What it really does is that people could leave you their number and you can call them back at your first convenience. On their website they are saying:”Chat is suitable for accompanying clients on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the customer can receive your responds right to their Facebook. When it comes to you as a broker, Jivo will not make you change between the apps to answer. All messages out of social networks look right in the JivoChat desktop or mobile app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time searching through your store on cellular, they will definitely find it very convenient.
In case that is not enough, They are throwing an API for programmers, which is the whole documentation developers can use if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market just for 4 years — and this matter takes time and resources.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also supply reports that monitor the quality of your customer service.
In terms of the design, The entire site looks really nice and that I may even say that UX does not lack in that section. There’s 1 thing that confused me though: when I had been on the primary site I clicked on the chat window three days, until I understood I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always somebody on chat!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who are looking for a basic live chat option, it actually will come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I think that they’re really good in what they offer, and I think They will be scaling and supplying different programs with a wider selection of features To meet their future customers. Viber Pa Chaturi Jivochat