Overview Viber Public Account Price
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! Viber Public Account Price
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It is a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I liked about the Signing up procedure is I could see just how many steps are nonetheless left. Following is a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s very neat. There’s the Inbox part, accessible in the program’s sidebar — there land all of the incoming requests from your customers. Then, we’ve got a section Chats, where you can view your current discussions. It looks like this:
When conversing with your Clients you can immediately check their data this handy little attribute is put on the correct and it’s invaluable when targeting your clients’ needs. What is more, below we’ve website visitors section, telling us about all of the folks on our website.
Speaking of traffic on Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out exactly what a user authors to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the right bottom, asking if they want to chat, quick answer or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is very basic and the other one might be insufficient if you are working with enterprises businesses. But, as always, it all depends on your needs. Viber Public Account Price
A Wonderful addition that they Provide is what they call a Callback feature. What it really does is that visitors can leave you their amount and you’ll be able to call them back at your first convenience. On their website they’re saying:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available on discussion. You may easily get back in contact with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, which means the customer can get your responds right to their Facebook. In regards to you as an agent, Jivo will not make you switch between the apps to reply. All messages out of social networks look directly in the JivoChat desktop and/or cellular app.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your clients are spending a great deal of time searching through your store on mobile, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for developers, that’s the whole documentation developers can use if they want to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that monitor the level of your customer service.
Concerning the Plan, The whole site looks really nice and that I can even say that UX does not lack in that department. There’s 1 thing which confused me when I was on the main website, I clicked on the chat window three times, before I realized I want to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that if I needed something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re looking for a basic live chat solution, it actually will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I believe that they’re really good in what they offer, and I believe They’ll be scaling and supplying different plans using a larger range of attributes To meet their future clients. Viber Public Account Price