Summary Vidlab App For Android
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s linked to character, a leaf above their emblem and green background immediately made me feel calm. Well played, JivoChat! Vidlab App For Android
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are nonetheless left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There is the Inbox section, accessible in the program’s sidebar — there territory all the incoming requests from the customers. Then, we have a section Chats, where you are able to see your current conversations. It looks like this:
When chatting with your Customers you can immediately check their information — this convenient little attribute is put on the right and it is invaluable when targeting your customers’ needs. What’s more, below we’ve website visitors section, informing us about all of the folks on our site.
Speaking of visitors Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to see what a user writers to you before he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors write a message, a broker get the small pop up on the right bottom, asking if they want to chat, quick reply or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client support.
Another strategy is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it is not very scalable. You have just two plans: one is quite basic and the other one might not be enough if you’re working with partnerships businesses. But, as always, it all depends on what you require. Vidlab App For Android
A nice addition that they Provide is that which they call a Callback feature. What it does is that people could leave you their amount and you can call them back at your earliest convenience. On their site they’re stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in touch with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the customer can receive your responds right to their Facebook. In regards to you as an agent, Jivo will not make you change between the apps to answer. All messages from social networks look directly in the JivoChat desktop and/or cellular program.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time browsing through your store on mobile, they will surely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the whole documentation developers can utilize if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the industry only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also offer reports that track the level of your customer service.
Concerning the design, The entire website looks very nice and that I can even say that UX doesn’t lack in that section. There is 1 thing which confused me though: when I had been on the primary websiteI clicked on the conversation window three times, before I realized I need to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that whenever I needed something, there was always somebody on discussion!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who’re searching for a basic live chat option, it actually will come for a reasonable price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it is going to be just perfect For you? I believe that they are Excellent in what they provide, and I believe They’ll be scaling and providing other plans using a wider selection of features To meet their future clients. Vidlab App For Android