Summary Volusion Affiliate Program
Let Us start with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a leaf above their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Volusion Affiliate Program
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You track and talk to customers visiting your site, Facebook, Telegram, and Viber — all that in actual time. To start a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what prospective clients like best: reductions!
What I liked about the Signing up procedure is I could see just how many measures are nonetheless left. Following is a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There is the Inbox section, accessible from the app’s sidebar — there land each of the incoming requests from your customers. Then, we have a section Chats, where you are able to see your current discussions. It looks like this:
When chatting with your Clients you can immediately check their data this handy little feature is placed on the right and it is invaluable when targeting your clients’ needs. What’s more, below we have site visitors department, telling us about all of the folks on our website.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user writers to you until he or she sends it. It makes responding to your clients’ queries much faster.
Also, when a Visitors compose a message, an agent get the little pop up on the right underside, asking if they want to chat, fast answer or ignore (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to five agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You’ve just two plans: one is quite basic and another one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Volusion Affiliate Program
A Wonderful addition that they Provide is what they call a Callback attribute. What it really does is that visitors can leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for delicately accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You may easily get back in contact with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not make you switch between the apps to answer. All messages from social networks look directly in the JivoChat desktop or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your customers are spending a lot of time searching through your shop on cellular, they will definitely find it very convenient.
If that is not sufficient, They are throwing an API for programmers, which is the entire documentation programmers can utilize if they would like to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the market only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also supply reports which track the quality of your customer service.
Concerning the design, The entire site looks very nice and I may even say that UX does not lack in that section. There’s one thing which confused me when I was on the main site , I clicked on the chat window three days, until I understood I want to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a great Looking solution that does its job. For companies who’re searching for a basic live chat option, it truly does come for a reasonable price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I think that they are Excellent in what they offer, and I think They will be scaling and supplying different plans using a larger range of attributes To satisfy their future customers. Volusion Affiliate Program