Introduction Volusion Live Chat Login
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a foliage over their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Volusion Live Chat Login
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — all that in actual time. To begin a journey with this live chat instrument, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective clients like best: discounts!
What I liked about the Signing up procedure is that I could see just how many measures are nonetheless left. Following is a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, accessible in the program’s sidebar — there land each of the incoming requests from the clients. Then, we have a segment invisibly, where you can view your current conversations. It looks like this:
When chatting with your Clients you can immediately check their information — this convenient little feature is put on the right and it is invaluable when targeting your customers’ needs. What’s more, below we’ve site visitors section, informing us about all of the folks on our website.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide range of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to see what a user writers to you before he or she sends it. It makes responding to your customers’ queries much faster.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, quick reply or ignore (which, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client service.
The other plan is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that is missing is that it’s not very scalable. You’ve only two plans: one is quite basic and another one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Volusion Live Chat Login
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their site they are stating:”Chat is convenient for accompanying clients on the site, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in touch with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, which means the client can receive your responds right for their Facebook. When it comes to you as an agent, Jivo will not make you switch between the apps to answer. All messages from social networks appear right in the JivoChat desktop or mobile program.
Another of their Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on mobile, they will definitely find it rather convenient.
In case that’s not sufficient, They are throwing an API for programmers, that’s the whole documentation programmers can utilize if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the industry only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also supply reports that track the level of your customer service.
In terms of the Plan, The entire website looks very nice and I can also say that UX does not lack in that department. There’s one thing that confused me when I was on the main website, I clicked on the conversation window three times, until I understood that I want to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I needed something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are searching for a standard live chat solution, it truly does come for a fair price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I believe that they are really good in what they provide, and I think They will be scaling and providing other programs with a wider range of features To meet their future customers. Volusion Live Chat Login