Overview Websites To Chat On
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their emblem and green backdrop immediately made me feel calm. Well played, JivoChat! Websites To Chat On
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You track and talk to customers visiting your site, Facebook, Telegram, and Viber — most of that in actual time. To start a journey with this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many measures are still left. Here’s a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s quite neat. There is the Inbox part, accessible in the program’s sidebar — there territory all the incoming requests from the clients. Then, we have a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Clients you can quickly check their information — this convenient little feature is placed on the right and it’s invaluable when targeting your clients’ needs. What is more, below we have site visitors department, telling us about all the people on our site.
Speaking of traffic on Your site — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet option Included in the application. It allows you to see what a user writers to you before he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors write a message, a broker get the little pop up on the right bottom, asking if they wish to chat, fast answer or ignore (which, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is permanently free and it comprises up to five agents. It provides customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that’s missing is that it is not very scalable. You have only two plans: one is quite basic and the other one may not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. Websites To Chat On
A nice addition that they Provide is what they call a Callback feature. What it really does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they’re saying:”Chat is convenient for accompanying customers on the site, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You may easily get back in touch with your possible leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as a broker, Jivo will not make you switch between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your customers are spending a lot of time searching through your store on mobile, they will surely find it rather convenient.
In case that’s not sufficient, They’re throwing an API for developers, which is the whole documentation developers can use if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the industry only for 4 years — and this thing takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their growth is ordered by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more satisfied, they also offer reports which monitor the quality of your customer services.
Concerning the Plan, The entire site looks really nice and I may even say that UX doesn’t lack in that department. There’s 1 thing that confused me though: when I had been on the main site I clicked on the conversation window three times, until I realized I want to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that whenever I needed something, there was always someone on chat!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are looking for a basic live chat option, it actually does come for a fair price.
But do not take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I believe They will be scaling and supplying different plans with a wider range of features To satisfy their future clients. Websites To Chat On