Summary Where To Sell Online Other Than Ebay
Let’s start with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a leaf above their emblem and green background immediately made me feel calm. Well played, JivoChat! Where To Sell Online Other Than Ebay
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To begin a journey with this live chat instrument, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective customers like best: reductions!
What I liked about the Signing up process is that I could see just how many measures are nonetheless left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is quite neat. There is the Inbox part, available from the app’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a section Chats, where you are able to see your existing discussions. It looks like this:
When chatting with your Clients you can quickly check their data — this handy little attribute is put on the correct and it’s useful when targeting your clients’ needs. What’s more, below we’ve site visitors department, telling us about each the people on our website.
Speaking of visitors Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to see what a user authors to you before he or she sends it. It makes responding to your customers’ queries much faster.
Also, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they wish to chat, quick answer or ignore (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it includes up to 5 agents. It provides customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7client service.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You’ve just two plans: one is very basic and the other one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on what you require. Where To Sell Online Other Than Ebay
A nice addition that they Offer is what they call a Callback feature. What it does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their site they are stating:”Chat is convenient for delicately accompanying clients on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You can easily get back in contact with your possible leads afterwards.
JivoChats is incorporated Using Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you switch between the apps to answer. All messages out of social networks look right in the JivoChat desktop or cellular app.
Another of their Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your customers are spending a lot of time searching through your shop on cellular, they will definitely find it very convenient.
If that is not sufficient, They are throwing an API for programmers, that’s the entire documentation developers can use if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the industry just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more fulfilled, they also offer reports which monitor the quality of your customer services.
In terms of the design, The whole website looks really nice and that I can also say that UX does not lack in that department. There is 1 thing that confused me though: when I was on the primary websiteI clicked on the chat window three times, until I understood I want to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that whenever I wanted something, there was always somebody online chat!
The verdict of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who’re looking for a standard live chat option, it actually does come for a reasonable price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I believe that they’re really good in what they provide, and I believe They’ll be scaling and providing different programs using a wider selection of attributes To meet their future customers. Where To Sell Online Other Than Ebay