Introduction Windows 7 Online Chat
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Windows 7 Online Chat
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — most that in actual time. To start a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up process is that I could see how many measures are nonetheless left. Here’s a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it’s quite neat. There is the Inbox section, available from the program’s sidebar — there land each of the incoming requests from the customers. Then, we’ve got a section Chats, where you can see your current discussions. It looks like this:
When conversing with your Clients you can quickly check their information — this handy little attribute is placed on the correct and it is invaluable when targeting your customers’ needs. What’s more, below we have site visitors department, telling us about all the people on our website.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out what a user writers to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the perfect underside, asking if they wish to chat, fast reply or ignore (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is forever free and it includes up to five agents. It provides customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7client service.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that is missing is that it is not very scalable. You’ve just two strategies: one is quite basic and the other one might be insufficient if you’re working with partnerships businesses. But, as always, it all depends on what you require. Windows 7 Online Chat
A nice addition that they Provide is that which they call a Callback attribute. What it does is that people can leave you their amount and you’ll be able to call them back at your first convenience. On their site they are saying:”Chat is suitable for accompanying customers on the site, and instant callbacks are ideal for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in contact with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you change between the programs to answer. All messages out of social networks look directly in the JivoChat desktop and/or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your clients are spending a great deal of time searching through your store on mobile, they will definitely find it very convenient.
If that is not sufficient, They’re throwing an API for developers, that’s the whole documentation programmers can use if they want to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the market only for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which monitor the level of your customer services.
Concerning the design, The whole site looks very nice and I may even say that UX does not lack in that section. There’s 1 thing which confused me though: when I had been on the primary site I clicked on the chat window three days, before I understood I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that if I needed something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who’re looking for a basic live chat solution, it actually does come for a reasonable price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I think that they are Excellent in what they offer, and I think They’ll be scaling and providing other programs with a larger range of attributes To meet their future customers. Windows 7 Online Chat