Overview Www Fb Chat Log In
Let Us start with JivoChat’s home page. As a big fan of green and that’s linked to character, a leaf above their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Www Fb Chat Log In
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — most that in real time. To start a journey with this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up process is I could see how many steps are nonetheless left. Following is a fast preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, accessible in the app’s sidebar — there land each of the incoming requests from the clients. Then, we have a section Chats, where you can view your current conversations. It looks like this:
When conversing with your Clients you can immediately check their data — this handy little feature is placed on the correct and it is invaluable when targeting your customers’ needs. What’s more, below we have website visitors department, informing us about each the people on our website.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out what a user writers to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the perfect underside, asking if they wish to chat, fast answer or ignore (that, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to 5 agents. It offers customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You’ve only two strategies: one is quite basic and the other one may be insufficient if you are working with enterprises businesses. However, as always, it all depends on what you require. Www Fb Chat Log In
A Wonderful addition that they Offer is what they call a Callback feature. What it really does is that visitors could leave you their number and you’ll be able to call them back at your first convenience. On their website they are saying:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online discussion. You can easily get back in contact with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the customer can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not make you change between the programs to reply. All messages out of social networks look directly in the JivoChat desktop and/or mobile app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on mobile, they will definitely find it rather convenient.
In case that’s not sufficient, They are throwing an API for programmers, which is the entire documentation developers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market only for 4 decades — and this matter takes resources and time.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also offer reports which track the level of your customer service.
In terms of the design, The entire site looks really nice and I may even say that UX doesn’t lack in that section. There’s 1 thing which confused me though: when I had been on the main websiteI clicked on the chat window three times, before I understood that I want to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that if I wanted something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re looking for a basic live chat solution, it truly does come for a reasonable price.
But don’t take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or perhaps it is going to be just perfect For you? I think that they’re Excellent in what they offer, and I believe They’ll be scaling and providing different programs with a larger selection of attributes To satisfy their future customers. Www Fb Chat Log In