Summary Www Free Live Chat Com
Let’s start with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Www Free Live Chat Com
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see just how many steps are nonetheless left. Following is a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it’s quite neat. There is the Inbox part, accessible in the program’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to view your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their information — this handy little feature is placed on the right and it is useful when targeting your customers’ needs. What’s more, below we have site visitors department, informing us about all of the folks on our website.
Speaking of visitors on Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to find out exactly what a user authors to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, quick reply or dismiss (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that is missing is that it is not very scalable. You’ve just two plans: one is very basic and the other one may be insufficient if you are working with enterprises businesses. However, as always, it all depends on what you require. Www Free Live Chat Com
A nice addition that they Offer is that which they call a Callback feature. What it does is that people can leave you their number and you can call them back at your first convenience. On their site they’re saying:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You can easily get back in contact with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as an agent, Jivo will not force you to change between the programs to reply. All messages out of social networks appear right in the JivoChat desktop and/or cellular program.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your customers are spending a lot of time browsing through your shop on cellular, they will surely find it rather convenient.
In case that’s not enough, They are throwing an API for programmers, that’s the whole documentation developers can utilize if they want to integrate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they have been on the industry just for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also offer reports that monitor the quality of your customer services.
Concerning the design, The entire website looks really nice and that I may even say that UX doesn’t lack in that section. There’s one thing that confused me when I was on the primary site I clicked on the conversation window three times, until I realized that I need to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that whenever I needed something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who’re looking for a standard live chat solution, it truly does come for a reasonable price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or maybe it is going to be just perfect For you? I believe that they are really good in what they provide, and I think They will be scaling and providing different plans with a wider range of features To satisfy their future customers. Www Free Live Chat Com