Summary Www Free Live Chat
Let Us start with JivoChat’s home page. As a major fan of green and all that’s connected to character, a foliage over their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Www Free Live Chat
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential clients like best: reductions!
What I liked about the Signing up procedure is I could see how many steps are nonetheless left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There’s the Inbox section, available in the app’s sidebar — there land all the incoming requests from your customers. Then, we have a section Chats, where you can see your existing conversations. It looks like this:
When conversing with your Customers you can quickly check their data — this convenient little attribute is placed on the right and it is useful when targeting your clients’ needs. What’s more, below we have site visitors department, telling us about each the people on our site.
Speaking of visitors Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet option Included in the application. It allows you to see exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they want to chat, fast answer or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to 5 agents. It provides customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You have only two plans: one is quite basic and the other one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Www Free Live Chat
A Wonderful addition that they Provide is that which they call a Callback feature. What it really does is that people could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they are stating:”Chat is suitable for delicately accompanying customers on the site, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as an agent, Jivo won’t force you to switch between the programs to reply. All messages from social networks appear directly in the JivoChat desktop or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native programs. If your clients are spending a great deal of time browsing through your shop on cellular, they will definitely find it very convenient.
In case that is not enough, They are throwing an API for programmers, which is the whole documentation developers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the market only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also offer reports that monitor the quality of your customer services.
Concerning the Plan, The entire website looks really nice and that I can even say that UX doesn’t lack in that department. There is 1 thing that confused me when I was on the main website, I clicked on the conversation window three times, until I realized that I need to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that whenever I wanted something, there was always somebody on discussion!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who’re searching for a standard live chat option, it truly will come for a reasonable price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it is going to be just perfect For you? I think that they are really good in what they provide, and I believe They’ll be scaling and supplying other plans using a larger range of attributes To meet their future customers. Www Free Live Chat