Overview Www Phone Chat Com
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a leaf above their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! Www Phone Chat Com
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey with this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what potential customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many steps are nonetheless left. Here’s a quick preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox part, accessible from the program’s sidebar — there territory each of the incoming requests from your clients. Then, we’ve got a section Chats, where you can view your current conversations. It looks like this:
When chatting with your Clients you can quickly check their information this handy little feature is placed on the correct and it is invaluable when targeting your clients’ needs. What is more, below we’ve site visitors department, telling us about all of the people on our website.
Speaking of traffic on Your website — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user writers to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they want to chat, fast reply or ignore (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client support.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that is missing is that it’s not very scalable. You have just two strategies: one is quite basic and another one might not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. Www Phone Chat Com
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that visitors can leave you their number and you can call them back at your earliest convenience. On their website they’re saying:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You can easily get back in contact with your possible leads later.
JivoChats is integrated With Facebook Messenger, which means the customer can receive your responds right to their Facebook. When it comes to you as an agent, Jivo will not force you to change between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop and/or mobile app.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your clients are spending a lot of time browsing through your shop on mobile, they will surely find it rather convenient.
If that is not sufficient, They are throwing an API for programmers, that’s the whole documentation developers can use if they want to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the market just for 4 years — and this thing takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which track the quality of your customer service.
Concerning the Plan, The entire site looks very nice and I can also say that UX does not lack in that department. There is 1 thing that confused me when I was on the main site I clicked on the conversation window three times, before I realized that I need to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that if I needed something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are searching for a standard live chat solution, it truly will come for a fair price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they provide, and I think They’ll be scaling and providing different plans using a wider range of attributes To meet their future clients. Www Phone Chat Com